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Advanced Office Management and Effective Administration Skills(Administration, Secretarial and Office Management)::119
Business Writing Skills for Administrators, Secretaries and PAs(Administration, Secretarial and Office Management)::219
Developing Professional Skills for Senior Secretaries and Personal Assistants(Administration, Secretarial and Office Management)::253
Documents and Records Management Masterclass(Administration, Secretarial and Office Management)::565
Electronic Document and Information Management (EDIM)(Administration, Secretarial and Office Management)::568
Enhancing Core Skills for Administrators and Secretaries(Administration, Secretarial and Office Management)::807
Facilities Management Strategy Masterclass(Administration, Secretarial and Office Management)::810
Financial Management Skills for Office Administrators and Secretaries(Administration, Secretarial and Office Management)::814
Government Relations and Public Affairs(Administration, Secretarial and Office Management)::815
Professional Skills Enhancement Masterclass for Administrators and Secretaries(Administration, Secretarial and Office Management)::816
Achieving Customer Service Excellence(Customer Service)::226
Customer Acquisition and Retention Strategies(Customer Service)::232
Customer Experience Management Strategies(Customer Service)::235
Customer Relationship Management (CRM) Best Practices(Customer Service)::239
Customer Service for the Public Sector(Customer Service)::242
Retail Customer Experience Best Practices(Customer Service)::244
Service Quality and Customer Satisfaction: Tools and Techniques(Customer Service)::248
Accounts Payable Management Masterclass(Finance)::989
Advanced Budgeting, Planning and Forecasting: The Complete Process(Finance)::1007
Advanced Enterprise Risk Management(Finance)::1015
Anti-Money Laundering (AML) Specialist(Finance)::1017
Best Practices in Financial Analysis, Planning and Control(Finance)::1038
Best Practices in Managing and Organizing Accounts Receivable(Finance)::1042
Cash Flow Management Strategies(Finance)::1044
Effective Budgeting and Cost Control(Finance)::1047
Financial Management for Donor-Funded Projects(Finance)::1050
Financial Management for Non-Financial Professionals(Finance)::1052
Financial Management in the Oil and Gas and Petrochemical Industry(Finance)::1056
Fundamentals of Finance, Accounting and Budgeting(Finance)::1059
Internal Auditing and Control Best Practices(Finance)::1062
International Financial Reporting Standards (IFRS)(Finance)::1065
Investment Portfolio Management Masterclass(Finance)::1068
Management Accounting and Supply Chain Strategies(Finance)::1070
Strategic Internal Business Partner(Finance)::1073
Treasury Management Best Practices(Finance)::1077
Advanced Human Resource Management(Human Resource Management)::1080
Coaching and Mentoring(Human Resource Management)::1083
Creative Thinking for HR(Human Resource Management)::1087
Developing Core Skills for Training Coordinators and Specialists(Human Resource Management)::1090
Effective Job Evaluation and Analysis(Human Resource Management)::1093
Employee Relations Best Practices(Human Resource Management)::1096
Functional Competency Framework – Leadership(Human Resource Management)::1099
Global Trends in Implementing eLearning(Human Resource Management)::1101
HRM Strategy, Learning and Development Transformation: Mini MBA(Human Resource Management)::1102
Interviewing, Selection and Recruitment Skills(Human Resource Management)::1105
Leading and Managing Change for Organisational Transformation(Human Resource Management)::1106
Managing Diversity and Equality in the Workplace(Human Resource Management)::1107
Managing HR Processes, Culture and Change(Human Resource Management)::1108
Manpower Succession and Retention Masterclass(Human Resource Management)::1109
Optimizing Learning and Development: Strategies for Enhancing Organizational Performance(Human Resource Management)::1110
Organizational Analysis(Human Resource Management)::1111
Payroll Management, Compensation and Benefits Administration(Human Resource Management)::1112
Strategic Internal Business Partner(Human Resource Management)::1113
Adapting Strategy in a Crisis(Management, Leadership and Strategy)::1125
Advanced Enterprise Risk Management(Management, Leadership and Strategy)::1126
Advanced Management and Leadership(Management, Leadership and Strategy)::1127
Advanced Teamwork and Collaboration Skills(Management, Leadership and Strategy)::1128
Brainstorming, Creative Thinking, Innovation and Problem Solving(Management, Leadership and Strategy)::1129
Change Management Leadership Professional Workshop(Management, Leadership and Strategy)::1130
Coaching and Mentoring(Management, Leadership and Strategy)::1131
Communication, Interpersonal and Influencing Skills(Management, Leadership and Strategy)::1132
Corporate Social Responsibility (CSR)(Management, Leadership and Strategy)::1133
Crisis Management Leadership(Management, Leadership and Strategy)::1134
Culture and Change Management Leadership Strategies(Management, Leadership and Strategy)::1136
Digital Transformation and Artificial Intelligence(Management, Leadership and Strategy)::1148
Due Diligence: Appraisal and Management of Potential Investors and Partners(Management, Leadership and Strategy)::1149
Effective Business Risk Management Strategies(Management, Leadership and Strategy)::1150
Effective Business Writing Skills: Modern Techniques(Management, Leadership and Strategy)::1151
Employee Wellbeing and Resilience(Management, Leadership and Strategy)::1152
Essentials of Business Analysis: Enhancing Organisational Performance(Management, Leadership and Strategy)::1153
Essentials of Management and Leadership(Management, Leadership and Strategy)::1154
Executive Leadership Masterclass(Management, Leadership and Strategy)::1155
Financial Management for Non-Financial Professionals(Management, Leadership and Strategy)::1156
Governance and Fiscal Sustainability for the Public Sector(Management, Leadership and Strategy)::1157
Functional Competency Framework Leadership(Management, Leadership and Strategy)::1158
Government Relations and Public Affairs(Management, Leadership and Strategy)::1173
Leadership, Critical Thinking and Innovation(Management, Leadership and Strategy)::1174
Leading and Managing High-Performing Teams: Supervisor Development Program(Management, Leadership and Strategy)::1175
Leading and Managing Change for Organisational Transformation(Management, Leadership and Strategy)::1176
Leading with Emotional Excellence(Management, Leadership and Strategy)::1177
Lean Six Sigma(Management, Leadership and Strategy)::1178
Management and Leadership Skills for the Supervisor/New Manager(Management, Leadership and Strategy)::1179
Management and Leadership Skills for the Supervisor/New Manager(Management, Leadership and Strategy)::1180
Managing Public-Private Partnerships and Alliances(Management, Leadership and Strategy)::1181
Mastering Strategic Management and Team Leadership Skills(Management, Leadership and Strategy)::1182
Negotiation Skills: Mastering the Art of Deal-Making Strategies(Management, Leadership and Strategy)::1183
Organizational Strategy and Smart Leadership Programme(Management, Leadership and Strategy)::1184
Preparing and Developing High-Impact Managers(Management, Leadership and Strategy)::1185
Public Speaking and Impactful Presentation Skills(Management, Leadership and Strategy)::1186
Results-Based Management (RBM) in the Public Sector(Management, Leadership and Strategy)::1187
Risk Management, Control and Compliance (RMCC)(Management, Leadership and Strategy)::1188
Smart Leadership: Driving Strategy through Functional Leadership(Management, Leadership and Strategy)::1227
Strategic Internal Business Partner(Management, Leadership and Strategy)::1228
Strategic Planning and Goal Setting(Management, Leadership and Strategy)::1229
Strategic Planning, Development and Implementation(Management, Leadership and Strategy)::1230
Strategies for Effective Board Membership(Management, Leadership and Strategy)::1231
Sustainability Leadership and Corporate Responsibility(Management, Leadership and Strategy)::1232
Sustainability, Energy, and Change(Management, Leadership and Strategy)::1233
Visionary Leadership(Management, Leadership and Strategy)::1234
The 4-Dimensional Leadership Development(Management, Leadership and Strategy)::1235
Team Building and Teamwork(Management, Leadership and Strategy)::1236
Advanced Purchasing and Cost-Saving Strategies(Procurement, Supply Chain, Logistics)::1248
Advanced Purchasing, Tendering, and Supplier Selection(Procurement, Supply Chain, Logistics)::1249
Contracts Administration: From Award to Completion(Procurement, Supply Chain, Logistics)::1250
Contracts: Bidding, Evaluation, Negotiation and Award(Procurement, Supply Chain, Logistics)::1251
Effective Contract Risk Management Masterclass(Procurement, Supply Chain, Logistics)::1252
Effective Warehouse and Stores Management(Procurement, Supply Chain, Logistics)::1253
E-Procurement Strategies(Procurement, Supply Chain, Logistics)::1254
International Buying Best Practices(Procurement, Supply Chain, Logistics)::1255
Lean Supply Chain Management(Procurement, Supply Chain, Logistics)::1256
Logistics and Supply Chain Management(Procurement, Supply Chain, Logistics)::1257
Mastering Contracts Management(Procurement, Supply Chain, Logistics)::1258
Negotiation Skills: Mastering the Art of Deal-Making Strategies(Procurement, Supply Chain, Logistics)::1259
Procurement Management of Equipment and Works for World Bank-Financed Projects(Procurement, Supply Chain, Logistics)::1260
Procurement Specialist: Mastering Procurement Best Practices from A to Z(Procurement, Supply Chain, Logistics)::1261
Procurement, Contract and Supply Chain Management(Procurement, Supply Chain, Logistics)::1262
Purchasing Management, Tendering and Supplier Selection(Procurement, Supply Chain, Logistics)::1263
Strategic Internal Business Partner(Procurement, Supply Chain, Logistics)::1264
Vendor Qualification: Ensuring Performance and Contract Compliance(Procurement, Supply Chain, Logistics)::1265
Advanced Project Risk Analysis and Management(Project Management)::1286
Fundamentals of Project Management(Project Management)::1287
Mastering Project Management(Project Management)::1288
Project Appraisal – Financial and Economic Factors Masterclass(Project Management)::1289
Project Management for Non-Project Professionals(Project Management)::1290
Project Management Professional (PMP) Exam Preparation(Project Management)::1291
Project Planning, Scheduling and Control: International Best Practices(Project Management)::1292
Project Procurement, Contracting, and Tendering(Project Management)::1293
Strategic Project Assessment: Identification, Policy Analysis and Selection(Project Management)::1294
10-Day Program on Project Risk Assessment and Financial Appraisal(Project Management)::1295
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