COURSE OVERVIEW
Exceptional leaders and high performers aren’t defined solely by intelligence or technical skills — they stand out through their Emotional Intelligence (EQ). EQ encompasses the ability to understand, manage, and express emotions effectively while building meaningful relationships and fostering trust.
Unlike IQ, which remains relatively stable throughout life, Emotional Intelligence continues to grow with experience. Developing a strong EQ enhances communication, leadership, and collaboration, becoming a true measure of excellence in any professional role.
This course empowers leaders to harness emotional awareness, strengthen interpersonal relationships, and lead with empathy, resilience, and innovation.
IMPORTANT FEATURES
This Leading with Emotional Excellence training course will help participants to:
- Develop the ability to sense, understand, and apply the power of emotions as a vital source of energy, insight, and influence.
- Gain deeper awareness of personal emotional patterns and understand why and how people react differently to workplace challenges.
LEARNING OBJECTIVES
By the end of this course, participants will be able to:
- Recognize and understand their own moods and emotions and their impact on others.
- Interpret the emotional dynamics and personalities of others to respond appropriately and effectively.
- Strengthen interpersonal skills to build positive relationships and strong professional networks.
- Manage criticism and adversity with emotional balance and composure.
- Cultivate emotional competencies such as intentionality, resilience, and creativity.
- Enhance leadership abilities to inspire and motivate both self and others.
- Promote innovative teamwork and organizational transformation.
- Build emotional resilience to improve team performance under pressure.
- Strengthen influence and persuasion skills to lead with confidence and empathy.
TARGET AUDIENCE
This course is ideal for:
- Professionals and leaders who wish to deepen their understanding of human behavior and emotion.
- Individuals seeking to develop their leadership effectiveness and emotional intelligence.
TRAINING METHODOLOGY
This highly practical and engaging program is built on adult learning principles. Participants will learn through a blend of short, inspiring lectures, interactive discussions, video demonstrations, and experiential exercises.
The course includes structured lessons, real-world examples, and hands-on activities designed to reinforce key emotional intelligence concepts in a lively, supportive learning environment.
Ample time will be provided for reflection, Q&A, and personalized action planning. Pre- and post-course assessments will be conducted to measure growth in emotional intelligence and leadership capability.
COURSE CONTENTS
Module 1 – Understanding Emotional Excellence
Key Topics:
- Introduction to Emotional Intelligence
- Intrapersonal and Interpersonal Skills
- Emotional Intelligence in the Workplace
- Identifying Your EQ Style
- EQ for Innovative and Collaborative Teamwork
- Removing Barriers to Team Innovation through EQ
- Developing Self-Awareness to Strengthen Team Performance
Module 2 – Developing Personal EQ Competencies
Key Topics:
- Understanding Core EQ Personal Competencies
- Recognizing Emotions and Their Impact
- Self-Assessment for Personal Growth
- Identifying Strengths and Weaknesses
- Building Confidence and Self-Worth
- Managing Internal States and Impulses
- Practicing Self-Control to Enhance Teamwork
- Building Trustworthiness for Organisational Transformation
Module 3 – Applying EQ for Innovative Teamwork
Key Topics:
- Adaptability and Creativity through Emotional Intelligence
- Building EQ Competencies for Effective Collaboration
- Empathy and Emotional Awareness in Teams
- Developing Others and Fostering Growth
- Service Orientation and Relationship Building
- Self-Motivation and Drive
- Leading with Innovation and Emotional Agility
- Managing Change with EQ Flexibility
Module 4 – Strengthening EQ for Team Leadership
Key Topics:
- Deepening Emotional Competencies
- Listening Actively and Communicating with Impact
- Negotiating and Resolving Conflicts Constructively
- Inspiring and Guiding Teams Effectively
- Leading Organisational Change with Emotional Awareness
- Nurturing Strong Workplace Relationships
- Creating Team Synergy and Shared Purpose
- Collaborating Towards Common Goals
Module 5 – Personal and Organisational Transformation
Key Topics:
- Emotional Intelligence and Corporate Transformation
- EQ in Performance Management Cycles
- Establishing and Achieving Key Results through EQ
- Coaching and Mentoring for Improved Performance
- Leading with Emotional Awareness and Empathy
- Building Interpersonal Skills for High Performance
- Embedding EQ Values in Corporate Culture
