COURSE OVERVIEW
Transformational change demands leaders and managers who view the organisation not just as an entity, but as a driving force for implementing strategy and achieving key business goals. In today’s dynamic environment, it’s essential to lead and manage change—rather than simply react to it.
This program empowers participants to guide their organisations and teams through change confidently and effectively. It focuses on developing the leadership mindset, communication skills, and strategic tools needed to help individuals and stakeholders adapt to new visions, missions, systems, and processes while managing resistance constructively.
LEARNING OBJECTIVES
By the end of this course, participants will be able to:
- Strengthen their confidence and capability to lead and manage organisational change in diverse situations.
- Understand and communicate the why, what, and how of change within their organisational context.
- Build trust and credibility when communicating change initiatives.
- Adapt leadership approaches to suit evolving organisational conditions.
- Apply key principles and practices essential to driving transformational change.
- Translate change initiatives into tangible business value and measurable outcomes.
- Utilise systems, processes, and relationships to achieve sustainable results.
TARGET AUDIENCE
This course is ideal for professionals responsible for leading or supporting organisational transformation, including:
- HR professionals, change agents, team leaders, CEOs, project managers, and departmental heads.
- Individuals preparing for managerial or leadership roles that involve implementing change.
- Technical professionals transitioning into organisational development or leadership functions.
TRAINING METHODOLOGY
This is a highly interactive, practical, and results-oriented program grounded in adult learning principles. It combines engaging lectures with real-world applications such as role plays, case studies, group discussions, and video-based examples.
Participants will gain hands-on experience through practical exercises designed to strengthen their leadership and change management abilities. Each session includes opportunities for Q&A, reflection, and return-to-work action planning.
Pre- and post-course assessments will be conducted to evaluate learning outcomes and measure participants’ skill progression.
COURSE CONTENTS
Module 1 – Understanding Transformational Change
Description:
Leaders and managers must focus on achieving organisational outcomes rather than managing individual-level inputs. This module explores how to build a compelling business case for change and lead the process effectively.
Key Topics:
- Defining and communicating a clear “case for change” that gains organisational buy-in.
- The role of leaders and managers as change sponsors—actively promoting and driving change.
- Identifying key stakeholders and understanding their attitudes toward change.
- Managing resistance and fostering support among employees, customers, and partners.
- Choosing effective engagement and communication strategies.
Module 2 – Implementing Transformational Change
Description:
This module guides participants in designing and executing a structured transformational change plan that aligns with organisational goals.
Key Topics:
- Assessing whether the current organisational structure supports business objectives.
- Understanding how culture serves as a competitive advantage.
- The three principles of a strong managerial culture.
- Making organisational culture explicit and integrating it with corporate strategy.
Module 3 – Transformational Change Behaviours
Description:
Behaviour drives change. This module explores the attitudes, ethics, and cultural elements that shape how individuals respond to transformation.
Key Topics:
- The influence of behaviour and mindset on successful change.
- The connection between values, culture, and ethical leadership.
- Managing perceptions and overcoming resistance to change.
- Real-world case studies illustrating behavioural change in practice.
Module 4 – Transformational Change Competencies
Description:
This module focuses on the strategic competencies leaders need to successfully deliver change that drives performance and growth.
Key Topics:
- Differentiating between strategic and functional competencies.
- Understanding value creation in human capital, processes, and systems.
- Communicating how addressing key business priorities directly impacts organisational performance.
- Building leadership agility for faster, more effective change delivery.
Module 5 – Redesigning Processes and Integrating Systems
Description:
The final module explores how to align organisational strategy, processes, systems, and behaviours to ensure change is sustainable and fully integrated.
Key Topics:
- Making processes and systems integral to the organisation’s change goals.
- The five steps to align strategies, structures, and behaviours effectively.
- Linking performance objectives to change outcomes.
- Reviewing key course learnings and summarising transformation frameworks.
- Developing actionable plans to apply new knowledge and skills back at work.
