COURSE OVERVIEW
Transformational change demands that leaders and managers view the organization primarily as a vehicle for strategy execution and achieving critical business priorities. Success in change management depends on guiding organizational members and stakeholders to adapt to new visions, missions, processes, and systems, while effectively addressing resistance. This course equips participants with the skills to lead, manage, and embed change confidently and successfully.

LEARNING OBJECTIVES
By the end of this course, participants will be able to:

• Strengthen their capability and confidence in leading organizational change across various scenarios
• Clarify the why, what, and how of organizational context, set direction, and define flexible goals
• Communicate change credibly and transparently
• Adapt approaches to fit evolving organizational conditions
• Apply key principles and practices of transformational change leadership
• Deliver measurable business value from change initiatives
• Leverage systems, processes, and relationships to achieve results

TARGET AUDIENCE
This course is suitable for:

• HR professionals, change agents, team leaders, CEOs, project managers, and department heads
• Individuals preparing for managerial roles that involve change leadership
• Technical professionals transitioning into Organizational Development roles

TRAINING METHODOLOGY
This program uses a practical, results-oriented approach based on adult learning principles. Participants will engage in lectures, hands-on activities, role plays, case studies, presentations, and videos. Real-world examples illustrate contemporary practices while enhancing individual capabilities. The course also includes ample Q&A and action planning sessions to ensure knowledge transfer to the workplace. Pre- and post-course assessments will measure participants’ skill development and training effectiveness.

COURSE CONTENTS

Module 1 – Understanding Transformational Change
Description: Focus on business-level outcomes over individual inputs to solve key organizational challenges.
Key Topics:

• Establishing a compelling “case for change”
• Leaders and managers as change sponsors and advocates
• Identifying stakeholders and influencing their engagement
• Effective communication styles for driving change

Module 2 – Implementing Transformational Change
Description: Designing and executing a transformational change project plan.
Key Topics:

• Evaluating organizational structure and alignment with objectives
• Leveraging organizational culture as a competitive advantage
• Making culture explicit and integrating it with corporate strategy

Module 3 – Transformational Change Behaviours
Description: The behaviors needed to drive successful change.
Key Topics:

• Understanding the impact of behavior on change outcomes
• The influence of attitude, culture, and ethics
• Managing perceptions and behaviors to support transformation
• Case studies demonstrating behavioral impact

Module 4 – Transformational Change Competencies
Description: Strategic competencies essential for leaders and managers to deliver change effectively.
Key Topics:

• Identifying critical strategic competencies over functional ones
• Understanding value creation and human capital/operational implications
• Communicating how change initiatives influence performance

Module 5 – Change Process Redesign and Systems Integration
Description: Aligning change strategies with organizational processes, systems, and behaviors.
Key Topics:

• Integrating processes and systems to support change requirements
• Five steps to ensure alignment between strategy, practices, and behaviors
• Linking performance objectives to track progress and ensure effective implementation
• Course review, summary, and action planning for workplace application