COURSE OVERVIEW
How can organizations clearly define the skills, behaviors, and attitudes employees need to succeed in their roles? How can they ensure each person is truly qualified and aligned with the company’s goals? The answer lies in developing a strong competency framework—a structured approach that identifies the integrated knowledge, skills, judgment, and attributes required for effective job performance.
This Functional Competency Framework Leadership course provides participants with the tools and insights needed to design, implement, and embed a competency framework that supports leadership and functional excellence. By defining and aligning competencies with organizational goals, companies can enhance performance, streamline recruitment, strengthen career development, and create a culture of accountability and growth.
LEARNING OBJECTIVES
By the end of the program, participants will be able to:
- Understand what competencies are, why they were developed, and how they benefit organizations.
- Recognize the value and purpose of a competency framework.
- Design and implement both leadership and functional competency frameworks.
- Align competencies with organizational goals, values, and strategy.
- Apply competencies across HR functions such as recruitment, performance management, employee assessment, training, and career development.
- Measure and evaluate competencies to improve workforce effectiveness.
- Understand how competencies influence HR practices and organizational culture.
- Use competencies to:
- Ensure staff possess the required expertise.
- Recruit and select talent more effectively.
- Evaluate and enhance employee performance.
- Identify skill gaps for targeted development.
- Design personalized training programs.
- Support succession planning and organizational growth.
- Facilitate smoother change management processes.
TARGET AUDIENCE
This course is designed for:
- HR professionals and talent development specialists
- Department heads and team leaders
- Senior executives seeking to align people strategy with business strategy
- Anyone involved in building leadership, management, or functional competency systems
TRAINING METHODOLOGY
This program uses a highly practical, interactive, and results-oriented approach grounded in adult learning principles. The facilitator combines short presentations, discussions, role plays, and group exercises to ensure participants can apply the concepts in real-world situations.
Participants will engage in scenario-based learning, Q&A sessions, and “return-to-work” action planning to help them transfer knowledge into practice. The program is designed to be engaging, collaborative, and impactful.
Pre- and post-course assessments will be conducted to evaluate participants’ skill development and measure the effectiveness of the training.
COURSE MODULES
Module 1: Understanding the Concept of Competencies
Description:
An introduction to the foundation and reasoning behind competency models and their application in organizations.
Key Topics:
- Origins and evolution of competencies
- Understanding leadership, managerial, and functional competencies
- The impact of competencies on organizational success and employee performance
Module 2: Designing a Competency Framework
Description:
Explore how organizations develop, structure, and implement competency frameworks that align with strategic goals.
Key Topics:
- The business case for competencies and expected benefits
- Selecting competencies relevant to your organization
- Steps to establish a functional and leadership competency framework
Module 3: Applying Competencies in Practice
Description:
Develop the skills to interpret, use, and apply competencies at leadership, management, and functional levels.
Key Topics:
- Understanding and interpreting competency models
- Exploring examples of leadership, managerial, and functional competencies
- Applying competencies from both managerial and employee perspectives
Module 4: Using Competencies in Recruitment, Assessment & Career Development
Description:
Learn how competencies guide recruitment, selection, assessment, and career growth strategies.
Key Topics:
- Competency-based recruitment and selection techniques
- Practical Assessment Center exercises
- Learning and career development planning
- Linking competencies to pay, promotion, and succession planning
Module 5: Using Competencies for Performance Management
Description:
Examine how competencies can strengthen performance and change management systems.
Key Topics:
- The four stages of performance management
- Conducting effective performance reviews
- Delivering constructive feedback
- Integrating coaching and mentoring into performance improvement
