COURSE OVERVIEW
Many organizations today face growing dissatisfaction within their workforce—top talent often leaves, while underperformers remain. At the center of this challenge lies first-line and middle management. Employees may initially be attracted by a company’s reputation, benefits, or global programs, but what truly determines how long they stay and how productive they become is their direct supervisor.
This course recognizes the vital role of managers in shaping team performance and organizational culture. It equips first-line and middle managers with the essential leadership and management skills needed to motivate teams, communicate effectively, and drive productivity in a changing business environment.
KEY FEATURES
- Integrates management and entrepreneurship principles
- Develops well-rounded leadership skills applicable in diverse situations
- Introduces practical “think outside the box” techniques
- Enhances the ability to predict, manage, and influence behaviors
- Builds systematic thinking for problem-solving and decision-making
LEARNING OBJECTIVES
By the end of the course, participants will be able to:
- Understand the key concepts, processes, and functions of management and leadership
- Foster creativity and innovative thinking within their teams
- Apply fundamental stakeholder management principles effectively
- Improve employee satisfaction and retention through better management practices
- Inspire organizational breakthroughs while maintaining an entrepreneurial mindset
- Diagnose and resolve organizational challenges efficiently
- Manage teams to adapt successfully to change
- Approach recurring problems with insight and intelligence
TARGET AUDIENCE
This course is ideal for:
- Supervisors, team leaders, and line managers
- Operations, site, and production supervisors
- Emerging professionals identified as high-potential future managers
- Individuals seeking to strengthen their management and leadership capabilities
- Anyone working closely within a team environment
TRAINING METHODOLOGY
This program adopts a highly interactive and experiential learning approach. It combines concise, engaging lectures with guided lessons, discussions, real-world case studies, and multimedia presentations to reinforce understanding. Participants will engage in group activities, role plays, and reflective exercises that connect theory to practice in a dynamic, supportive environment.
Both pre- and post-course assessments will be conducted to measure learning progress and evaluate participants’ skills development.
COURSE MODULES
Module 1 – Management and Its Relationship with People
Description:
An exploration of leadership styles and their influence on employee motivation and engagement, using real-world case studies and role plays.
Key Topics:
- Understanding different leadership and decision-making styles
- Assessing their impact on people and organizational issues
- Building passion and commitment toward shared goals
- Enhancing decision-making for better outcomes
Module 2 – Linking Entrepreneurial Spirit to Management and Leadership
Description:
Focuses on tools and strategies for identifying opportunities and managing risks in an increasingly globalized business environment.
Key Topics:
- Understanding business acumen and entrepreneurial thinking
- Lessons from successful and failed corporate cases
- Identifying and evaluating new opportunities
- Applying PESTEL analysis (Political, Economic, Social, Technological, Environmental, Legal) to risk management
Module 3 – Systems and Creative Thinking
Description:
Introduces methods for managing complexity through systems thinking and practical tools for creative problem-solving.
Key Topics:
- Understanding systems thinking and its application to organizational challenges
- Using systems thinking to address complexity and leverage opportunities
- Differentiating between critical, analytical, and creative thinking
- Practicing “out of the box” problem-solving with real examples
- Exploring various creative thinking techniques
Module 4 – Influencing People and Managing Change
Description:
Covers essential techniques for building influence, navigating organizational politics, and leading through change.
Key Topics:
- Understanding power, politics, and influence in organizations
- Applying major influencing techniques effectively
- Managing resistance to change and fostering adaptability
- Developing long-term action plans aligned with organizational goals
Module 5 – Managing Teams, Stakeholders, and Behavioral Change
Description:
Focuses on team management, stakeholder engagement, and behavioral motivation strategies.
Key Topics:
- Building effective relationships and team collaboration
- Conducting stakeholder analysis and management
- Understanding motivation—what drives people in real settings
- Applying practical motivation strategies beyond traditional theories (Maslow, Herzberg, McGregor, etc.)
