COURSE OVERVIEW
Making sound decisions during the recruitment process is essential for any organization’s success. The Interviewing, Selection & Recruitment Skills course equips participants with the techniques and knowledge to ensure their interviewing approach optimizes the selection process. This program focuses on effective recruitment methodologies, assessment strategies, and understanding the competencies required by decision-makers.

LEARNING OBJECTIVES
By the end of this course, participants will be able to:

• Explore the various recruitment options available.
• Develop clear and effective job descriptions and person specifications.
• Craft purposeful interview questions.
• Design recruitment exercises tailored to role requirements.
• Apply practical interviewing techniques.
• Make confident and informed selection decisions.
• Implement action plans for themselves and managers involved in workforce planning.

TARGET AUDIENCE
This course is suitable for:

• HR professionals responsible for recruitment and selection.
• Staff involved in evaluating job requirements and employee competencies.
• Professionals who occasionally participate in candidate assessments.
• Those accountable for retaining key personnel.
• Recruitment consultants engaged in ongoing hiring activities.
• Coordinators managing resources throughout the recruitment process.

TRAINING METHODOLOGY
Delivered in an interactive format, the course combines group discussions, case studies, questionnaires, and hands-on exercises. Participants will also have opportunities for one-on-one discussions with the facilitator when needed. Pre- and post-course assessments will evaluate the effectiveness of the training.

COURSE CONTENTS

Module 1 – Core Recruitment and Selection Skills
Key Topics:

• Determining if recruitment is necessary and exploring alternatives.
• Crafting precise job descriptions and person specifications.
• Differentiating between essential and desirable criteria.
• Assessing competence and deciding whether applicants meet role requirements.
• Daily review and reflection.

Module 2 – Designing Recruitment & Selection Exercises
Key Topics:

• Exploring options for recruitment and selection exercises.
• Identifying types of interview questions, including competency-based.
• Creating and evaluating scenario-based questions and exercises.
• Using probing questions effectively.
• Testing and refining interview questions.
• Daily review and reflection.

Module 3 – Designing Assessment Centre Activities
Key Topics:

• Developing knowledge-based assessments.
• Incorporating psychometric testing.
• Designing practical exercises and group activities.
• Integrating assessment results into the selection process.

Module 4 – Practical Interviewing Skills
Key Topics:

• Techniques for “re-recruiting” top performers.
• Enhancing understanding of team members to manage them effectively.
• Maintaining team cohesion by engaging key personnel.
• Boosting emotional engagement to retain talent.

Module 5 – Making the Selection Decision
Key Topics:

• Establishing and maintaining high standards for high-performance teams.
• Building pride, teamwork, and cohesiveness.
• Organizing tasks and holding team members accountable.
• Implementing clear rules and fair enforcement.
• Leveraging “soft” rewards such as recognition and psychological paychecks.
• Aligning the team with a shared sense of purpose and mission.